This Privacy Policy explains how PolyEdge Engine handles information when you visit the website, contact us, request access, purchase materials, or receive support.
1. Information we may collect
- Contact information: name, email address, company, social handle, and message contents if you contact us.
- Commercial information: requested tier, purchase history, invoices, payment status, and support scope.
- Technical information: browser, device, IP address, approximate location, referrer, pages viewed, and timestamps if collected by hosting, security, analytics, or email systems.
- Support information: configuration details, logs, error messages, screenshots, and technical context you choose to share.
2. Sensitive trading and wallet information
You should not send private keys, seed phrases, passwords, unrestricted API keys, or confidential wallet credentials. We do not need your seed phrase. If support requires technical context, share only what is necessary and remove secrets before sending logs or screenshots.
3. How we use information
- Responding to access requests and support questions.
- Delivering purchased materials or services.
- Improving website copy, onboarding, documentation, and product quality.
- Maintaining security, preventing abuse, and troubleshooting.
- Complying with legal, accounting, tax, or contractual obligations.
4. Legal bases where applicable
Where privacy laws require a legal basis, processing may be based on your consent, performance of a contract, legitimate interests such as security and product operation, or compliance with legal obligations.
5. Cookies and analytics
The website uses local storage to remember your cookie consent choice. Optional analytics may be added only where disclosed in the Cookie Policy and subject to your consent where required.
6. Sharing information
We may use service providers for hosting, email, payments, analytics, file delivery, and support. These providers may process information only as needed to provide their services. We do not sell your personal information.
7. Retention
We keep information only as long as reasonably necessary for the purposes described above, including customer support, accounting, legal compliance, dispute handling, and security.
8. Your choices and rights
Depending on your location, you may have rights to access, correct, delete, restrict, or object to certain processing of your personal data. You may contact us to make a request.
9. Security
We use reasonable measures to protect information, but no website, email system, cloud service, or internet transmission is perfectly secure. Do not send secrets or credentials.
10. International use
Because the website and service providers may operate internationally, information may be processed in countries other than your country of residence.
11. Children
PolyEdge Engine is not intended for children or minors. Do not use or purchase the product if you are not legally able to enter into contracts or participate in the relevant markets.
12. Contact
Privacy questions: jiiparviainen@gmail.com